Bridgeton Towing- Your Trusted Towing Company In Bridgeton
The Right Towing Service For You
We are your local all around, all weather, 24/7 towing service in and around Bridgeton, NJ. We serve all of Cumberland County and parts of Salem County, Gloucester County, Atlantic County and Cape May county. Basically, if you need a tow within about a 50 mile radius of Bridgeton, we can serve you.
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About Us
The Service You Need To Get Going Where You Need To
Let’s face it, virtually every drive has had to contact a towing company some time or other. And problems in life always happen when they’re least convenient, that’s goes for needing a tow too. It’s never when you’re right outside of your home, in the middle of the day with great cell phone service on a weekend. It always seems to happen late at night on a Tuesday far away from home, with barely any service. When that happens, you want to be towed or get emergency roadside assistance as soon as possible. That’s why we offer 24/7 towing and emergency roadside assistance. As soon as you call us, we dispatch a technician immediately. We know you want your problem solved asap, and that’s just what we aim to do at Bridgeton Towing. If it’s not something we can fix on the spot (and sometimes it is, our technicians are experienced troubleshooters), we can tow you somewhere that can.
We believe that there are three pillars to quality towing services, fast response times, transparent prices, and service availability. Would you want the cheapest towing company if they take 2 1/2 hours to get to you? Or are extremely rude and won’t give you a price upfront? Or are only available when they feel like it? We know we wouldn’t. Fair, clear pricing, quick responses, and honest service, that’s what our company is built on.
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Safety, Integrity, & Fast Service
These are our core values and we never deviate from them. Get the tow you need with polite, responsive staff. Getting you from point A to point B is our singular focus.
Services
We run a full service towing company. We don't take short cuts and customer satisfaction is number one priority see our service below
Car Towing
Car towing involves towing typical consumer vehicles like SUVs, sedans, light and heavy pick-up trucks, and most other vehicles less than 5 tons or 10,000 pounds. Car towing includes typical roadside recovery of a vehicle cannot be operated for whatever reason.
24 Hour Service
When a car cannot be operated and needs to be towed, it almost never happens when it’s most convenient for the driver. Because we rely so much on our vehicles in daily life there really is never a good time for it not to work. 24 hour tow service is crucial for just this reason.
Motorcycle Towing
It may be surprising, but many tow truck companies do not know how to tow motorcycles safely. To be sure many tow truck companies with say they know how to tow motorcycles and can do it safely, but saying something and being able to deliver are two different things.
Accident Recovery
Accidents happen. No matter how carful of a driver someone is, a car can get into accidents. Any time a vehicle is involved in collision you’ve got a lot of things to think about. The last thing you want to worry about is whether your tow truck will show up on time, try to overcharge, pull a fast one on you by only taking…
Commercial Vehicle Tow
Commercial vehicles generally count as medium duty towing. By the numbers that means vehicle up to around twelve and a half tons or 25,000 pounds. Commercial vehicles we can tow include box trucks, busses, other tow trucks, busses, contractor vans, and others. Bad luck is not just limited to the average sedan, SUV or pick-up trucks. And when it happens on the job it hits that much harder.
Battery Jump Start
Sometimes a vehicle cannot be driven because it is damaged as a result of an accident or collision or some part has failed or it needs other repair. As we all know vehicle repairs are costly. Even simple repairs require the time and expertise of a mechanic to determine what’s wrong, and that can be costly. But sometimes a car just needs a jump start or a new battery. Our truck are outfitted with all the equipment needed to jump start a dead battery.
Out Of Gas Service
If you find yourself out of gas with no gas station in sight our towing service can help. Sometimes gas gauges are off. Sometimes we just forget. Trying to go it alone and siphon gas is dangerous and in some places illegal. Whether you find yourself out of gas on the highway or in parked in your own driveway, our tow trucks are happy to bring you whatever amount of gas you need to get where you are going. We don’t gouge you on price either. You’ll know exactly how much the service will cost when you speak to our dispatcher on the phone, no hidden fees or surcharges.
Junk Car Removal
If you’ve got a junk car you want removed, typically a junk removal company won’t be able to remove it for you. Junk cars take up useful space, pose a health hazard and are often an eyesore. We understand how to properly dispose of junk cars so they don’t pollute the environment and choke our landfills. We can give you a fair price for your junk car, complete all necessary paperwork and tow it away for you. All it takes is a call to our company and we get you a fair quote. If you decide to go with us we will walk you through the paperwork and removal procedures.
What To Expect When You Call A Tow Truck
After calling a tow truck company you’ll be asked to provide answers to a few basic questions. First the tow truck company will ask you where you are. This is so the tow truck company knows where to find you. You can give a landmark or cross street in response to this question. If you cannot find a landmark or a cross street, you can also use you cellphone and execute an internet search for your current location.
Next you will be asked whether you know what is wrong with your vehicle. Tell the dispatcher why your vehicle won’t start or why you cannot drive it. This will help the dispatcher ensure that the tow truck brings the necessary equipment to help.
Finally, you will be asked what kind of vehicle you drive. You should give the dispatcher the make, model and license plate number. This will help the tot truck driver find you when the arrive to your location.
Once you’ve answered the basic questions, the dispatcher will give you an approximate time when the tow truck will arrive to give you an idea of when to expect the driver. When the driver arrives they will help your analyze the problem and try to help you solve it. If they determine that the problem cannot be solved at that time, the driver will take your vehicle to the nearest shop. The driver can either give you a ride to the shop or you can call a car to go home or onward to your destination.
WHAT TO DO IF YOUR CAR IS IN AN ACCIDENT & NEEDS TO BE TOWED
Your car will probably have to be towed if it is no longer safe to drive as the result of a collision. It’s important to know what to be aware of before the tow truck comes. Most tow truck drivers are honest professionals, but you should be aware of what to look out for, lest you get taken advantage of by an unscrupulous tow truck driver or towing service.
First you should call your insurance company no matter what time of day it is. The insurer will advise you on next steps, reasonable towing rates, and help prevent any delay in having your vehicle repaired. They may even be able to arrange to have a preferred repair shop pick up the vehicle, where any work can be done that’s necessary like windshield repair. Next verify that your vehicle indeed needs to be towed. Right after a collision, it may feel natural to call a tow truck. However, it may be able to be driven away. If the vehicle is free of leaking fluids, front and rear lights work, braking and steering feel normal, and the hood can close and stay closed you may be able to drive it away. If you are not sure it is best to have it towed.
After deciding that the vehicle needs to be towed, prepare it to be towed. Take good photographs of the damage from the accident and the scene. Before the tow truck driver is given access, remove anything of value from the vehicle as well. Make sure that the tow truck that arrives is a reputable company and indeed the tow truck that you called. There are some dishonest tow trucks that chase accidents and take advantage of the confusion after an accident. They may even insist that a car that can be driven needs to be towed. If a tow truck arrives too quickly and it doesn’t seem to be the on beware. Be sure to get the name of the driver and license plate number of the truck from the dispatcher you called.
When a tow truck arrives, not a blank contract or work order, but an itemized invoice must be given to you for your review. Confirm that you are only paying for your vehicle to be towed where you choose not to have work done or have your vehicle repaired. Any document that does not outline specifically where your vehicle is being taken what you will be paying for should never be signed. If you were able to get in touch with your insurance company’s claims department, they should have told you what reasonable towing rates will be. This could mean either standard rates for your area or a maximum limit. Otherwise you can find reasonable rates through an internet search. Be aware that in most places tow truck companies must accept cards. If a tow truck driver insists on cash be suspicious. You are not required to pay in cash. Finally keep any paperwork and any receipt you receive from the tow truck driver. This will come in handy if your insurance company asks for it. They might need it to reimburse you.
WHAT HAPPENS AFTER YOUR CAR GETS TOWED
After you call a tow truck to tow your car you tell the driver where you want the car to be towed. If the car has been damaged to to an accident, it will have to be taken to a repair shop or auto body shop. It is important that you tell the tow truck driver where to take the car and not let them talk you into anything. Though it’s not common, sometimes mechanics and tow truck drivers have deals to bring each other business. While such a relationship in itself is not untoward, it can be, and if it is the tow truck with take your car to their preferred mechanic shop and you may be charged more than you otherwise would have been if you choose the repair shop yourself. If for some reason you cannot choose and the police arrive, they make the call and have the car towed to the geographically nearest repair shop. The best thing to do is one of two things. First research some options right after you call the tow truck and decide which shop you want to work with. Remember, these are the people who will have your car in their custody and be repairing it so make sure you do the best diligence you can in look at reviews and deciding whither to bring your business there. The other option is to ask your insurance company for a recommendation or preferred vendor. This is probably the better way to go because you will be sure they accept your insurance, you will be sure your insurance company works with and trusts them (which will save you many headaches in getting damage estimates and repairs approved) and you feel secure in trusting them because the insurance company does. Another option is to have the tow truck company store the vehicle at their business for a period of time if you are not sure which auto repair shop to go with. Many but not all tow truck companies have the capability.
On the subject of storage of a your vehicle, one thing to consider is charges and fees that are incurred in the process of having a vehicle towed as it relates to insurance especially if it is undrivable. Ideally before your accident, you familiarized yourself with exactly what the insurance will cover so there are no surprises when you need to rely on it. But of course this is not always possible. Depending on your insurance, storage in the tow truck company’s yard or at the auto repair shop will be covered. In some cases this however is only covered if you have roadside assistance. In any case, you should only leave you vehicle in storage for as long as necessary. In most cases the burden is on the driver of the damaged vehicle to minimize the amount of loss incurred as a result of an accident, in other words, the insurance company wants you to do your best to save them money wherever reasonably possible, and one of these ways is to save them money on storage fees by retrieving your car as soon as possible.
Another thing to consider is how you get back from the scene of the breakdown or accident. A good tow truck company will drive you where you need to go, but they are not required to, that is bad tow truck companies will not offer this service. Some might complain that is too far or that they are too busy. You could of course call a ride share service, a friend, co-worker, or family member to get you, or a taxi. If you are lucky and in a metro area you may even be able to get away with taking public transit. But regardless, it is critical that you keep record of all costs incurred and reasonably connected with the incident. Even if it isn’t an accident it’s good practice because you never know when you will need it. If the car needs to be towed because of an accident it is even more important because you may be requested to substantiate any charges you claim to your insurer.
MOST COMMON REASONS TO CALL A TOW TRUCK
Calling for towing service can be an ambivalent matter. On the one hand, you hope that the tow truck will solve some problem you have, on the other hand you would rather not have to deal with the problem in the first place. When you call a tow truck you want it to be as least disruptive to the flow of your day as possible. In fact, in a way, the best tow truck service is the kind that is most easily forgotten after it happens. So what are the most common reasons to call a tow truck anyway?
The most common reason to call a tow truck is when a car is out of gas. It is is not something that happens often and for that reason it is all the more inconvenient and unexpected when it does happen. Most driver’s at some point have to deal with not having enough gas to keep running the car. And no matter how responsible or conscientious a driver is, it happens sooner or later, for example, even if you are diligent about keeping gas in a car, some indicator that the car will soon be out of gas could break or malfunction leaving you stranded. If you are lucky, you will be able to at least pull over to the side of road away from traffic. Assuming that, and that the car can be exited safely, it usually not a good idea to do so. Leaving the car to walk or get a ride to the nearest gas station is risky. You leave the car unattended and depending on how you decide to get to the gas station there is risk involved there too. The best option is to call a tow truck; they’ll either bring you gas, or take you and your car to the gas station.
Another common reason to call a tow truck is because of an accident. Collisions, except for the very most inconsequential taps, require that insurance companies be notified and the police called, regardless of whether or not the driver who initiated the collision, their passengers or the driver or any other drivers affected by it are injured, or the level of damage sustained by the vehicle, even a small chip that will require minor auto glass repair—that’s the the protocol. Obviously if the vehicle has serious damage there’s no way to drive it, even if it can limp a long a bit. There is just no way to tell if any vital function has been impaired even if there is just cosmetic damage, like a crack that may just require auto glass repair. It’s always better to be safe than sorry. In the worst case, if you call the tow truck and the vehicle has minor damage, you will be at ease that the car and you will get to a repair shop safely.
Another related reason to call a tow truck is when a vehicle gets a flat tire. A flat tire can happen for many reasons, some of them the driver or owner’s fault but many of them just a result of rotten luck. One self-inflicted flat tire can occur due to poor tire maintenance such as ignoring worn-down treading or low pressure. The first thing to do when you notice that you have a flat tire is to pull to the side of the road, put down flags and flairs and try to change it yourself if you can get a safe distance from the roadway. If this is not possible, perhaps because there is no way to safely go from the flow of traffic, you do not have a spare tire or you cannot change it due to lack of proper tools or knowledge, the safest option is to call a tow truck to transport the vehicle to a safe place where the tire can be changed by either you or the tow truck driver.
A car can also overheat for one reason or another, rendering it unsafe to drive. Signs of overheating are steam, bucking, the temperature gauge coming on (it is located among the other instruments and has a thermometer symbol, with hot and cold labeled respectively), unusual smells like something is burning, or problems accelerating, are all signs that a car is overheating. Overheating happens in a number of circumstances and only one of which is the result of poor maintenance and neglect. It can be one of those maddening issues because it’s sources are not always clear. If an engine gets too hot it can become permanently damaged so car’s have a safety mechanism that automatically shuts it down before this happens. If the car shuts down when you are on the road way or not near a place you can be safely parked, you should call a tow truck.
When you get into a your car you are ready to drive it somewhere. The very first thing that needs to happen before you do that is to be able to turn the car on. Like everything with cars, even this most basic function can not work. If you car does not turn on when you are in your own driveway it’s no big deal, and thankfully most of the time that’s just where our car’s are, at home at the ready for us to move them somewhere else. But in the off chance that your car refuses to turn on just about anywhere else, there is a limit to the amount of time you can leave it there before it becomes a problem. Besides that, you’ve got to get it turned on somehow, and unless you are a mechanic yourself, you need someone else to figure out what’s wrong with it. It could be as simple as a dead battery which a helpful fellow driver could help you jump. But if that isn’t the problem, the simplest solution is going to be to call a tow truck to have the car towed to a repair shop that can diagnose and eventually fix the car or at least back home where you can decide what to do from there.
HOW TO JUMP A CAR BATTERY
One of the most common reasons a car won’t start, and in turn why a driver would need to call for towing, is the car’s battery is out of charge, or doesn’t have enough charge to power the starter. It’s a frustrating problem, but the silver lining is it is relatively easy to fix and does not require a large outlay in time and cash that a mechanical repair cost like a windshield repair does.
Most people know that cars have rechargeable batteries, but did you know that rechargeable batteries have a lifespan of their own? The average lifespan of a brand new car battery is three to five years. This goes for all kinds of cars you see on the road from soccer mom sedans to tow trucks to and semis, though truck batteries typically have more amps. They can live beyond this, but sudden failure becomes more likely the father the battery is from this range. The reason rechargeable batteries have a lifespan at all and cannot be charged and recharged endlessly has to do with the make up of the car battery.
The batteries typically found in gas power automobiles, different from those used to power electric vehicles, are typically lead-acid batteries. The battery works by sustaining a controlled chemical reaction between it’s main elements in order to discharge. The advantage of these kinds of batteries is that they are able to produce a strong charge over a short period of time, exactly what’s needed for intermittent use to start the car. The problem with these kinds of batteries is that they are always discharging, the chemical process used to produce electricity cannot be totally halted. They are also always being recharged by the cars alternator. Because every batter has a finite number of charging and recharging cycles, a car’s batter is constantly being worn down. This makes them vulnerable to very high and very low temperatures; both can cause the car battery to fail.
That being said about car batteries, it becomes clear why failure can be unexpected regardless of the age or condition of the battery (while, of course, the more times a batter has been charged an discharge over time, the closer it is to its last charge, discharge cycle). One thing you can do to get the most out a car battery and avoid being stuck somewhere needing a tow, is to properly charge it when necessary.
First is to make sure you have the right equipment. Make sure you have a cable long enough to reach between the battery to be charged and another battery. Alternatively you could keep handy a battery charger or battery pack designed to charge a car battery. It’s also helpful to have and adjustable wrench or Allen wrench around in care the battery needs to be removed in order to be charged. Finally, you should have a rag in order to wipe off the top of the battery and terminals. You don’t want any battery acid or water to interfere with the charging, as this could cause a dangerous short. A wire brush helps with this as well.
To charge the battery while it is still in the car with a charger, carefully loosen the batter terminal posts. Then connect the positive charge cable to the positive terminal and the negative to the negative terminal. Next plug the battery charger in and turn it on. The charger should indicate when the batter is fully charged.
If you are not near a power source to power the charger, you’ll have to remove the battery to charge it. After ensuring that the car is turned off, detach the terminal connectors from the posts using a wrench. Remove the nut securing the battery to it’s holder. The battery should be loose, you can then lift it to where the charger is and hook it up accordingly. A good tow truck company usually has some kind of charger on hand. Some tow truck drivers even carry spare batteries with them to help stranded motorists.
If you neither have battery charger or a nearby power source for you, you can also charge it using jumper cables and another car. The other car could be another driver’s car or even that of a tow truck. When people think about recharging a battery, many thing of this method. Both vehicles should be turned off. The cables should be connected to the corresponding end of the each battery terminal. The good battery’s cables should be connected first. Once everything is connected, the car with the charged battery should run for 3-5 minutes, enough time to charge the other cars battery. Finally, try to start the car with the dead battery. If it doesn’t start try again in 10-15 minutes. If after that time is still doesn’t start likely a new battery is needed.
Bridgeton Towing Service, Here For You 24/7
Rain or shine, weekend or workday, holidays and any other time, we will give you a tow with a smile and unparalleled customer service. Give us a call any time and we are happy to help. We also tow junk cars so feel free to get in touch with us about that too.